ClassQueue guide

Getting started and FAQ

A quick reference for first-time setup, daily classroom use, and the most common questions.

Teacher quick start

  1. 1

    Log in as the teacher and create or select a class.

  2. 2

    Share the 6-character join code with students.

  3. 3

    Open Settings to set up subject buttons, helpful hints, and finishing-off work.

  4. 4

    Watch the live queue and use Start Helping, Done, Remove, or Bump to top.

Student quick start

  1. 1

    Open the student join page on the iPad.

  2. 2

    Enter the class join code and first name.

  3. 3

    Choose a subject, enter what needs help, then join the queue.

  4. 4

    Check position in queue and use the while-you-wait tasks or resources.

Common questions

Do students need accounts?

No. Students use anonymous sign-in and a join code only.

Can students see other students in the queue?

No. Students only see their own request status and queue position.

How do I remove a class?

Open Settings, choose the class, then press Delete class and Confirm delete.

What is the difference between finishing-off work and helpful hints?

Finishing-off work appears for every subject. Helpful hints are specific to the selected subject.

What if a student says they cannot join?

Check the join code first, then have them refresh and re-enter their first name and code.